Simply select your garments and choose a convenient date and 2-hour time slot during checkout. A verified Dhovo Q rider will arrive at your doorstep, inspect your items, attach individual waterproof barcode tags, and take them safely to our central hygiene workshop.

Our riders operate 7 days a week from 8:00 AM to 9:00 PM across all serviceable pin codes in Jodhpur.

Yes! You can reschedule your pickup anytime before the rider is assigned by calling customer support or through your active order status screen.

Every single garment is tagged with an individual scannable thermal barcode at your doorstep before it enters our transport bags. This unique barcode tracks the piece through Sorting, Wash, Stain Removal, Quality Inspection, Steam Ironing, and Final Packaging.

Yes, we use pH-neutral, dermatologically tested, non-toxic detergents along with RO-purified soft water that protects fabric fibers, restores colors, and leaves clothes fresh without harsh chemical residues.

Our standard turnaround is 48 hours for regular laundry (Wash & Fold, Wash & Steam Iron) and dry cleaning. We also offer 24-hour Express Rush delivery for urgent requirements.

Express delivery prioritizes your garments in our dedicated express washing and steam finishing batch, ensuring your clothes are delivered back to your doorstep within 24 hours.

We accept Cash on Delivery (COD), UPI (Google Pay, PhonePe, Paytm, BHIM), Credit/Debit Cards, and Netbanking.

Pickup and doorstep delivery are completely FREE for all orders above ₹499. For smaller orders under ₹499, a nominal ₹30 doorstep convenience charge applies.